Research Areas
Dr. Phillips-Wren is founder and co-editor-in-chief of Intelligent Decision Technologies International Journal (IDT) and an Associate Editor of the Journal of Decision Support. She is past chair and current Board Member of the Special Interest Group on Decision Support and Analytics (SIGDSA) under the international Association of Information Systems (AIS), Secretary of IFIP WG8.3 Decision Support Systems (DSS), and leader of a focus group for Knowledge Engineering Systems (KES) International in intelligent decision technologies. She has been recognized with numerous awards, including the KES Outstanding Service Award, awarded to two members annually. She was a visiting professor at University College Cork, Ireland, and taught in Santiago, Chile, and Aguascalientes, Mexico. Most recently, she worked with her colleagues to develop data science programs to teach emerging technologies such as machine learning for big data and analytics to undergraduate and graduate students. Her research interests and publications are in how and why people make their decisions, improving decision making with technology such as AI, analytics, business intelligence, healthcare IT, and strategic uses of technologies such as generative AI. She has published numerous scholarly journal articles with colleagues along with books, book chapters, and conference proceedings.
Academic Degrees
Ph.D. Management Information Systems - University of Maryland Baltimore County.
M.S. Management Information Systems - University of Maryland Baltimore County.
MBA (Fellows) - Sellinger School of Business and Management, 365 College in Maryland.
M.Ed. – Towson University.
B. A. Mathematics, English (summa cum laude) – Western Maryland College. (Now McDaniel
College).
Representative Publications
Mora, M., Wang, F., Phillips-Wren, G., & Marx Gomez, J. (2022). Evaluating analytics DSS for the COVID-19 pandemic through WHO-INTEGRATE EtD for health policy. Journal of Decision Systems, 31(1-2), 19-39.
Mora, M., Wang, F., Gómez, J-M. and Phillips-Wren, G. (2022). Development methodologies for ontology-based knowledge management systems: A review. Expert Systems, 39(2), e12851.
Phillips-Wren, G., Daly, M., & Burstein, F. (2021). Reconciling business intelligence, analytics and decision support systems: More data, deeper insight. Decision Support Systems, 146, 113560.
Phillips-Wren, G. and Adya, M. (2020). Decision Making Under Stress: The Role of Information Overload, Time Pressure, Complexity, and Uncertainty. Journal of Decision Systems, in press.
Phillips-Wren, G. and McKniff, S. (2020). Overcoming Resistance to Big Data and Operational Changes through Interactive Data Visualization. Big Data, Online ahead of print August 17. https://doi.org/10.1089/big.2020.0056.
Phillips-Wren, G., Esposito, A. and Jain, L. (2020). Advances in Data Science: Methodologies and Applications. Book Series: “Intelligent Systems Reference Library”, Springer Nature: Jersey City, NJ. ISBN-13: 978-3030518691; ISBN-10: 3030518698.
Tsihrintzis, G., Virvou, M. and Phillips-Wren, G. (2019). Editorial Note to Special Section On “Surveys in Artificial Intelligence-Based Technologies”, Intelligent Decision Technologies, 13 (4): 393-394.
Adya, M. and Phillips-Wren, G. (2019). Stressed decision makers and use of decision aids: A literature review and conceptual model. Information Technology & People, 33(2): 710-754. https://doi.org/10.1108/ITP-04-2019-0194
Jefferson, T. and Phillips-Wren, G. (2019). The Search for Embeddedness: Leveraging Scientific Modeling in Disaster Response. Cutter Business Technology Journal, 32 (4): 24-30.
Phillips-Wren, G., Power, D. and Mora, M. (2019). Cognitive Bias, Decision Styles and Risk Attitudes in Decision Making and DSS. Journal of Decision Systems, 28 (2): 63-66.
Phillips-Wren, G., Jefferson, T. and McKniff, S. (2019). Cognitive Bias and Decision
Aid Use under Stressful Conditions. Journal of Decision Systems, 28 (2): 162-184.
Phillips-Wren, G. (2018). Assessing the Impact of Corporate Board Independence and Diversity on Team Decision Making.Journal of Decision Systems(Special Issue), 27: 6-17.
Mora, M., Phillips-Wren, G., Wang, F. and Gelman, O. (2017). An Exploratory-Comparative Study of Implementation Success Factors for MSS/DMSS and MIS, International Journal of Information Technology & Decision Making, July, 16(6): 1671-1705. (2016 impact factor: 1.664; 2017 impact factor: 1.775).
Jefferson, T., Phillips-Wren, G. and Sharkey, P. (2016). Assessing Individual Health Insurance Coverage and Utilization Before and After the Patient Protection and Affordable Care Act, International Journal of Strategic Decision Sciences (IJSDS), 7 (4): 55-70.
Mora, M., Wang, F., Marx-Gómez, J. and Phillips-Wren, G. (2016). Editorial to special issue on “Group-based Decision and Knowledge Support Systems for Service Systems”, International Journal of Information and Decision Sciences, 8 (3): 203-206.
Phillips-Wren, G., Iyer, L., Kulkarni, U. and Ariyachandra, T. (2015). Business Analytics in the Context of Big Data: A Roadmap for Research. Communications of the Association for Information Systems, Volume 37, Article 23.
Phillips-Wren, G. and McKniff, S. (2015). Beyond technology adoption: An embeddedness approach to reduce medication errors. Journal of Organizational Computing and Electronic Commerce, 25: 1–20.
Phillips-Wren, G. and Hoskisson, A.(2015). An analytical journey towards big data. Journal of Decision Systems, 24 (1), 87-102.
Mora, M., Phillips-Wren, G. and Wang, F. (2014). Toward an Integrative Framework for Design and Evaluation of Group Decision Support Systems. Engineering Management Journal, 26(2), 24-38.
(Listed in Thomson Reuters Web of Science ISI as EMJ 1042-9247 American Society of Engineering Management.
Mora, M., Phillips-Wren, G., Marx-Gomez, J., Wang, F. and Gelman, O. (2014). The Role of Decision-making Support Systems in IT Service Management Processes. Intelligent Decision Technologies, 8(2), 147-163.
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